AI Automation for Facilities Management
Facilities management firms coordinate maintenance schedules, contractor callouts, compliance inspections, and tenant communication across multiple properties. AI automation handles reactive repairs, planned maintenance scheduling, and compliance tracking — keeping buildings running smoothly at lower cost.
Challenges in Facilities Management
Reactive maintenance requests creating chaotic workflow management
Compliance inspections — fire safety, legionella, electrical — falling overdue
Contractor dispatch and performance tracking across multiple sites
Tenant and occupier communication about maintenance disruptions
How We Automate Facilities Management
Reactive Maintenance Workflow
Automated fault reporting portals, job categorisation by urgency and trade, contractor dispatch, progress updates to tenants, and completion sign-off — from report to resolution without manual coordination.
Planned Preventive Maintenance
AI-scheduled PPM calendars across all assets — HVAC servicing, fire alarm testing, emergency lighting, PAT testing — with automated contractor booking and certificate storage.
Compliance & Certification Tracking
Automated monitoring of fire risk assessments, legionella testing, EICR certificates, gas safety records, and asbestos surveys — with expiry alerts and renewal workflows.
Occupier Communication
Automated notifications for planned works, service disruptions, emergency alerts, and satisfaction surveys — keeping tenants informed through every maintenance interaction.
Frequently Asked Questions
Does this integrate with CAFM systems?
Yes. We integrate with Planon, Concept Evolution, FSI, MRI Software, and other leading CAFM platforms used by UK facilities management companies.
Can automation handle multi-site and multi-client operations?
Absolutely. Our system manages separate asset registers, compliance calendars, and reporting dashboards per client or property portfolio while giving you consolidated oversight.
How does automation help with SLA compliance?
Every job is tracked against SLA response and resolution times. Automated escalation triggers when SLAs are at risk, and monthly SLA performance reports are generated for each client automatically.
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